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Author - Paul Matlock

Biography to follow.

5S Workplace Organization for Distributors

Lean Thinking is a philosophy of “No Waste.” It calls for a hundred small improvements every day rather than a major overhaul once a year. It is a concept based on making systemwide improvements to bring your customer greater product...


Safety as a process looks at the entire issue of safety within a business operation. As explained in my last column (“Safety—a Process, Not a Program,” CryoGas, May 2012, p. 48), while a safety program encourages compliance with safety standards,...



Safety—a Process, Not a Program

We all know that in the industrial gas business, safety is an issue of utmost importance and most distributors have a safety program. In working with distributors on improving their businesses, however, I have found that while a...


The New Pathway to Sales Leads

In the 45 years I have been active in the compressed gas business, our core assets—cylinders— have maintained the same look. The tools to market them, however, have been transformed. Sales representatives used to drive around industrial parks, knock on...



Brainstorming for Success

Value Stream Mapping (VSM) describes a process by charting the materials and information flow of a product or a service along a value chain. Part of Lean Thinking, VSM is a business practice that aims to eliminate waste. This processes was...



The Specialty Gases segment is one of the few markets that has been resilient in this recession and represents an excellent growth path for the independent gas distributor. Critical to success in this marketplace is a professional and knowledgeable specialty gas...


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