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Special features

White hot? The search for natural hydrogen

Green hydrogen is still expensive and intensive to produce, even if heavy investment from here should move the dial quickly. Could natural hydrogen provide the long-term answer to clean and cost-effective hydrogen production? Christian Annesley...



Customer service & CRM: Reloaded

Customer service (CS) in the B2B environment is often not a visible area of the company, and frequently overshadowed by the trendier ‘customer experience’ and ‘customer success’ teams. As Art Anderson explains, however, when there...




Pure intent: IACX on cleaning up helium

Activity in helium in North America remains strong, with a steady stream of new developments translating into a strong market for the specialists that extract and purify helium. Christian Annesley explored the territory in conversation...


New England report

New England comprises six states in the Northeastern US. These are: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. It is bordered by the state of New York to the west and by the...


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