Sales have skyrocketed since Afrox’s Service Exchange scheme (Servex™) was re-introduced in 2012 in response to numerous customer requests, proving that this scheme is acknowledged by the market as a genuine value add.
Under this scheme, standard welding and cutting equipment that is not in good working order can be instantly exchanged for a reconditioned equivalent at a reduced price, without having to wait for repairs to be carried out.
“The major advantage of the Servex™ scheme is that it ensures welding and cutting equipment is always in good working order,” says Afrox’s Lourens le Roux. “At Afrox safety is paramount and we’ve found that Servex™ offers a safer alternative to customers making use of ‘pirate’ repaired equipment, which poses a risk, because this practice utilises non-standard and second-hand components to get equipment working. For safety reasons, we strongly discourage customers from attempting to carry out internal repairs on Afrox regulators, flashback arrestors or torches.”
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