MAN Energy Solutions is testing its newly developed assisted-reality application, PrimeServ EyeTech, in more than 20 applications for service orders and in cooperation with a pilot customer for turbomachinery maintenance and repair.
The remote support tool enables mobile video conferences to be set up via data glasses. In this way, the technical specialists in the MAN Remote Operation centres can take the customer’s perspective without having to be on site themselves.
“Our experts can help quickly and easily through interactive video calls set up via the glasses. Assisted-reality solutions have enormous potential for plant maintenance and repairs,” said Roland Kabitzke, Learning and Development Manager at MAN Energy Solutions.
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