E-commerce in the specialty gas and welding industry and has moved from a trendy topic to a must-have. As millennials and digital natives take on decision-making roles, the demand for seamless online interactions is growing, even for complex transactions like gas cylinder rentals.
In the latest white paper from cloud-based business management software company ECI Software Solutions, the company aims to support distributors of gases, equipment, and related supplies with five practical tips for implementing e-commerce
Published on the gasworld website today (23rd July), the whitepaper looks to help sales representatives best support customers with their online experience. After all, a customer must know how to utilise a new or existing e-commerce platform.
The whitepaper draws in first-hand experience from Montana-based General Distributing. The fourth-generation family-owned company has, in the past few years, made a series of business decisions to stay ahead of the curve, with e-commerce being one of them.
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