There is always change for distributors of industrial gases to navigate, with more markets served than ever, recruitment challenges, periodic shortages, tech advances, and so much more. Here are eight ways to gain an edge in 2024
ONE: Embrace e-commerce
A growing number of distributors are expanding their e-commerce offer or else selling online for the first time. Rather than take phone orders from customers, those same customers can browse online catalogs and place orders and pay – and it opens a new category of more infrequent customer as well. Companies like Distributor Data Solutions (DDS), which delivers online product content, and ECI, which provides the webstore, have partnered with the ERP providers in this space, like Computers Unlimited, to tie everything back to the back end.
In recent times there has been more and integration of the ERP systems into the e-commerce platform.
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