Most of us have experienced the benefits of using Uber ride service at one time or another. Uber has revolutionized an age-old transportation service and made it seamless and transparent to both company and customer.
Uber shows you the GPS location of available drivers on an interactive map, calculates the total cost of the ride upfront, sends you a text message or phone call when the driver will arrive, lets you pay for the ride using a credit card, and when the ride is over Uber emails you a receipt of the driver’s name, charges, payment method, service time, and driver rating.
Today’s leading software ERP platforms offer Uber-like capabilities to industrial gas distributors that seamlessly connect your back office, customer service reps, dispatchers, and drivers into one unified service for you and your customers. Here are a few examples how software platforms and smartphone mobile technologies can help Uberize industrial gas delivery operations:
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