Speed has always been the difference-maker in customer service, but today its benefits extend into operations as well. The capability to rapidly effect changes in processes, installations, or routes as needed has become a competitive necessity. As a result, the strategic use of time has become an essential new consideration for distributors. With this imperative front of mind, San Francisco-based telemetry provider Pulsa has positioned time savings and speed to action as central components of its value proposition.
New equipment enables immediacy
In the past decade, advanced digital technologies have enabled previously unachievable business speeds and opened new operational efficiencies for distributors. For example, Pulsa’s high-frequency telemetry system today delivers continual inventory readings in real-time. This not only provides instant intelligence regarding customer fill needs but also alerts of any problems in the field as soon as they occur. A carbon dioxide (CO2) leak detected hours too late, or perhaps the next day, can mean worse trouble than just the fact of the inventory loss. It can pose substantial danger to staff.
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