For Illinois-based Nalco Water, an Ecolab company, the impact of the coronavirus pandemic has sped up the introduction of mixed reality technologies to help support its ever-growing customer base.
Partnering with multiple companies across a wide range of industries, Nalco Water works to develop solutions for specific water needs and business goals. The company’s work involves the use of innovative science, digital technology, connected chemistry and knowledge of its customers’ industries to help minimise water use and maximise water quality.
As part of its customer commitment, Nalco Water needs to respond quick to any issues on site, both diagnosing and troubleshooting the problem as quickly as possible, something which was always traditionally done in person, before the introduction of mixed reality technologies.
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