As consumers, many of us enjoy streaming services such as Netflix which seemingly has the widest variety of ‘on demand’ entertainment choices at an affordable price.
In addition, we also enjoy e-Commerce companies like Amazon which have virtually everything you may need on their online marketplace (over 600 million products and counting) at a competitive price, and delivered to your door in a reasonable timeframe.
Whether it is Netflix, Amazon or other consumer industry leaders, one common success trait is their use of advanced data analytics to supplement insights, decision-making, agility and other areas that differentiate their performance from their peers.
Although the first movers may have been operating in consumer-facing and finance-oriented markets, the B2B space where the Industrial Gas industry operates, is also taking advantage of ‘big data’ analytics, and in many respects in a more complex fashion with global customers, unique product and service needs, at much higher dollar values.
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