Creating innovative new product solutions for compressed gas distributors takes experience and creativity. Listening for articulated and unarticulated needs of the industry can highlight opportunities to solve real problems that move the industry forward. However, understanding those needs or pain points can be a complex problem which requires creativity, ingenuity, and determination.
Throughout many years in the industry, FasTest prides itself on listening to our customers to ensure reliable products are created that provide real value. FasTest’s high-pressure gas filling quick connectors have a proven track record with over two decades of service in the field. A simple one-handed approach to filling cylinders improves productivity, while preventing repetitive motion injuries. Many compressed gas distributors utilize quick connection tools to increase output of industrial, medical and specialty gas cylinders.
A recent example of a new product developed to solve an articulated pain point is the CryoVent quick connector. Many operations personnel are familiar with the sound produced by a 22 PSI pressure relief valve (PRV) found on liquid cylinders. The screeching noise can reach up to 120dB, which makes hearing protection required in many fill plants. A request from a regional operations manager for FasTest to provide a new solution that reduces the noise kicked off this project. As our team began researching and visiting facilities, the 3-4 minute screams from the pressure relief valve became all too familiar. Filler after filler mentioned this happens dozens of times per day.
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